Complaints
Resolved
Active
Users
Average Resolution Time
OTP integration
Dropdown location & building selection
Complaint status updates
Admin messages
Category selection
Photo upload (max 5)
Profile management
Notification list
Logout function
ResidentCare simplifies how residents communicate issues with housing management. Log in, lodge a complaint, and stay informed through instant notifications. The dashboard gives a clear view of pending and resolved issues, while images and remarks keep everything detailed and documented. Convenient, transparent, and user-friendly.
"I used to wait days to hear back about my maintenance issues. With this app, I can raise a complaint, upload photos, and get real-time updates. Everything is tracked and visible—no more follow-up calls!"
Registering and submitting a complaint took less than two minutes. I love how I can see the exact status and even view images uploaded by the engineer. This app really makes our society more efficient.
Before the app, maintenance issues were always lost or delayed. Now, I get instant push notifications, and I can even check admin remarks directly in the app. Super professional!
Being able to upload photos while filing a complaint helps explain the issue clearly. The engineers also share their repair photos, which gives peace of mind. Really smart feature!